1 Scope
This document provides the description of relevant factors for evaluating E-commerce
transactions, which can help in identifying indicators, evaluation toolkits and an
approach for selection of indicators. This document focuses on E-commerce transaction
assurance by providing the relevant factors of evaluations including quality of E-commerce
transaction platforms and sites, quality of E-commerce transaction services, local
external environments for E-commerce transactions and sustainability of E-commerce
transactions. This document also explains the way to set up a set of E-commerce transaction
evaluation indicators that enables monitoring and improvement of the quality of E-commerce
transactions.