What is BS EN 13269 - preparation of maintenance contracts about?
BS EN 13269 is an international standard that focuses on guidelines on the preparation of maintenance contracts. BS EN 13269 provides guidance on the preparation of contracts in the private sector for maintenance services.
Note: It is common to have service-level agreements with different models, including consulting, engineering, improvements, and optimization with incentives. Considering these agreements' characteristics is out of BS EN 13269 scope.
Who is BS EN 13269 - preparation of maintenance contracts for?
BS EN 13269 on guidelines on the preparation of maintenance contracts is useful for:
- National company/maintenance contractor
- The professional who plans, management and control maintenance operations
- Management board members
Why should you use BS EN 13269 - preparation of maintenance contracts?
The value of maintenance to the owners of items cannot be overemphasized. Proper maintenance protects the value of the capital invested and ensures that the required availability is attained. In addition, as technical and economic developments increase, the demand for contracted maintenance services both nationally and across borders also increases.
The purpose of BS EN 13269 is:
- To promote cross-border company/maintenance contractor relationships and to produce a clear interface between the company and the maintenance contractor for maintenance services
- To improve the quality of maintenance contracts so that disputes and adjustments are minimized
- To draw attention to the scope of maintenance services and to identify options for their provision
- To assist in, and advise on, the drafting and negotiation of maintenance contracts and in specifying arrangements in the case of dispute
- To simplify comparison between maintenance contracts
BS EN 13269 also could facilitate in specifying the required output of maintenance activities. BS EN 13269 is intended for parties who wish to draw up a maintenance contract. It offers headings that are not exhaustive and which parties may or may not include, exclude, modify, and adapt to their contractual relationship.
BS EN 13269 promotes to qualify all the involved competencies, that is:
- Personnel, to whom it is required to increase competencies, defined as knowledge, experiences and personal, social and/or methodological capacities
- Organizations, including those that must require, offer, or control the outsourcing maintenance activities, that need to improve the effectiveness of their operation processes
What’s changed since the last update?
BS EN 13269:2016 supersedes BS EN 13269:2006. BS EN 13269:2016 includes some technical changes concerning BS EN 13269:2006. These include:
- Further clarification is given in the Scope about its possible use
- A Bibliography has been added
- BS EN 13269 has been improved editorially

