What is BS EN 16072 - Pan-European eCall about?
The ability to reach help on time is a vital factor during a crash. Implementation of the pan-European in-vehicle emergency call system (eCall) is to automate the notification of a traffic accident, wherever in Europe, with the same technical standards and the same quality of services objectives by using 'Public Land Mobile Networks'(PLMN) (such as GSM and UMTS), which supports the European pre-assigned emergency destination address and to provide a means of manually triggering the notification of an incident.
BS EN 16072 specifies the general operating requirements and intrinsic procedures for in-vehicle emergency call services in order to transfer an emergency message from a vehicle to a Public Safety Answering Point (PSAP) in the event of a crash or emergency, via an eCall communication session and to establish a voice channel between the in-vehicle equipment and the PSAP.
Note: The communications protocols and methods for the transmission of the eCall message are not specified in BS EN 16072.
Who is BS EN 16072 - Pan-European eCall for?
BS EN 16072 on Pan-European eCall is useful for:
- IT and telecommunication firms
- Tech developers / software programmers
- Transport authorities
- Regional Transport Offices
- Transport and safety management industries
- Organizations that manage road transport and highways
Why should you use BS EN 16072 - Pan-European eCall?
eCall is a service provided in Europe with the goal of reducing response times for accidents or other emergencies on the roadways. eCall identifies the vehicle, location of the crash, the direction of travel, and may provide additional relevant data. Emergency calls made from vehicles or mobile telephones using wireless technologies can help reducing road deaths and injuries.
BS EN 16072 provides you with the operating requirements for an eCall service. An important part of the eCall service is a Minimum Set of Data (MSD). The operating requirements for the MSD are determined in BS EN 16072.
BS EN 16072 specifies the generic operational requirements for the provision of an eCall service. The practical provision and operation of eCall service and equipment is dependent on the communications medium being available throughout the lifetime of equipment installed in vehicles. BS EN 16072 guidelines help you to make road transport safer for drivers and passengers.

