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Information technology — Data centre facilities and infrastructures - Key performance indicators for resilience

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1 Scope

This document:

  1. defines metrics as key performance indicators (KPIs) for resilience, dependability, fault tolerance and availability tolerance for data centres;

  2. covers the data centre infrastructure (DCI) of power distribution and supply, and environmental control;

  3. can be referred to for covering further infrastructures, e.g. telecommunications cabling;

  4. defines the measurement and calculation of the KPIs and resilience levels (RLs);

  5. targets maintainability, recoverability and vulnerability;

  6. provides examples for calculating these KPIs for the purpose of analytical comparison of different DCIs.

This document does not apply to IT equipment, cloud services, software or business applications.