Information security, cybersecurity and privacy protection. Guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1

Information security, cybersecurity and privacy protection. Guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1

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1   Scope

This document gives guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000‑1 for organizations intending to:
  1. a) implement ISO/IEC 27001 when ISO/IEC 20000‑1 is already implemented, or vice versa;
  2. b) implement both ISO/IEC 27001 and ISO/IEC 20000‑1 together; or
  3. c) integrate existing management systems based on ISO/IEC 27001 and ISO/IEC 20000‑1.
This document focuses exclusively on the integrated implementation of an information security management system (ISMS) as specified in ISO/IEC 27001 and a service management system (SMS) as specified in ISO/IEC 20000‑1.