What is ISO/TS 30428 about?
ISO/TS 30428 describes and defines the five metrics of skills and capabilities. ISO/TS 30428 also provides the formula for each metric and describes the common metrics which employ the five metrics.
ISO/TS 30428 also highlights issues that need to be considered when interpreting the skills and capabilities data, especially when deciding on the appropriate intervention internally and when reporting these to external stakeholders (e.g., regulators, investors).
Who is ISO/TS 30428 for?
ISO/TS 30428 on human resource management with skills and capabilities are useful for:
- HR managers
- Instructors and trainers
- Project managers
- Retention officers
- Recruitment executives
Why should you use ISO/TS 30428?
Organizations invest significant sums to increase the skills and capabilities of their employees. The expectation is that this investment will help the organization accomplish its mission, achieve its goals and address its critical needs at a lower cost or in less time. Research has shown that organizations that invest more in their employees tend to perform better.
ISO/TS 30428 deals specifically with the cluster of metrics in the skills and capabilities. Also addressing other learning and development metrics, including measures for informal or unstructured learning. The metrics within the skills and capabilities cluster as documented in ISO 30414 are as follows:
- Total development and training cost
- Percentage of employees who participate in training compared with the total number of employees per year
- Average formalized training hours per employee
- Percentage of employees who participate in formalized training in different categories
- Workforce competency rate
ISO/TS 30428 provides you with the description, purpose and formula to use these metrics appropriately. ISO/TS 30428 also specifies who should use these metrics, how they can use them and the contextual and predictive factors.
Overall, the guidelines of ISO/TS 30428 help you to evaluate the skills and capabilities of your organization’s employees and guide you to train them to suit your projects/operations requirements.