Human resource management. Compliance and ethics metrics cluster

Human resource management. Compliance and ethics metrics cluster

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What is ISO/TS 30423 about?  

ISO/TS 30423 describes the elements of compliance and ethics. This document provides the formula for comparable measures for internal and external reporting. 

ISO/TS 30423 also highlights issues that need to be considered when interpreting the compliance data, especially when deciding on the appropriate intervention internally and when reporting these to external stakeholders (e.g., regulators, investors). 

Who is ISO/TS 30423 for? 

ISO/TS 30423 on HR management with compliance and ethics are useful for: 

  • HR managers 
  • Compliance officers 
  • Retention executives 
  • Recruitment executives 
  • Internal or external auditors 

Why should you use ISO/TS 30423 

ISO/TS 30423 deals specifically with the cluster of metrics in the compliance and ethics area. Compliance with codes of ethics and internal policies is a major challenge for all kinds of organizations. ISO 30414, describes the significance of the compliance and ethics metrics. The metrics within the compliance and ethics cluster, as documented in ISO 30414, are: 

  • Number and type of grievance filed 
  • Number and type of concluded disciplinary actions 
  • Percentage of employees who have completed training on compliance and ethics 
  • Disputes referred to external parties 
  • Number, type and source of external audit findings and actions arising from these 

ISO/TS 30423 provides you with the description, purpose and formula to use these metrics appropriately. ISO/TS 30423 also specifies who should use these metrics, how they can use them and the contextual and predictive factors.  

Overall, the guidelines of ISO/TS 30423 help you to evaluate the compliance and ethics cluster of your organization.