Healthcare organization management. Requirements for patient-centred staffing

Healthcare organization management. Requirements for patient-centred staffing

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What is ISO 22956 about?  

ISO 22956 addresses Healthcare organization management and provides requirements for patient-centred staffing in healthcare settings. It is generic and applicable to any healthcare organization. 

Healthcare personnel working in highly complex environments are characterized by multiple competing challenges, including interdependent processes, a growing population of older, more acutely ill hospitalized patients, the need to stay current with rapid advances in medical knowledge and technology, and a multigenerational and multi-cultural workforce. The ever-changing demands of the new healthcare delivery models exacerbate the complexity of orders of magnitude. 

Who is ISO 22956 for? 

ISO 22956 on healthcare organization management is useful for- 

  • Technical and medical staff of hospitals 
  • Healthcare regulatory authorities 
  • Healthcare-related organizations and institutions  

Why should you use ISO 22956? 

Adopting a healthcare standard for patient-centred staffing is a strategic decision for healthcare organizations; it can assist health services in improving overall performance. ISO 22956 provides a robust set of requirements that support sustainable development initiatives within a managed framework. Patient-centred staffing has emerged as a globally important area within health services. 

ISO 22956 is based on healthcare management principles described in organization management or leadership healthcare literature and incorporates knowledge about effective quality management. Patient-centred staffing in healthcare considers; workforce planning, evaluating staffing methodologies, internal and external resource allocation and management, forecasting and planning across the service, improving patient care and facilitating opportunities to enhance patient satisfaction, providing services that meet patient needs, meeting the range of applicable statutory, regulatory and guideline requirements, addressing risks and opportunities and enabling capacity planning in emergency situations. 

Implementation of ISO 22956 guidelines will help you achieve enhanced patient experience, improved compliance with statutory, regulatory, and professional requirements, increased transparency and increased accountability, greater opportunity for evidence-based decision making, reduced risk of reputational damage, and more.