Facility management. Management systems. Requirements with guidance for use

Facility management. Management systems. Requirements with guidance for use

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Client note: In support of the ISO London Declaration on Climate Change, ISO passed a resolution last year that has resulted in two new statements of text being added to a number of existing management systems standards (MSS), and will be included in all new standards under development/revision, to address the need to consider the effect of Climate Change on the ability to achieve the intended results of the management system.

If you previously bought one of the below quality management standards, you will be entitled to receive an updated amendment with the 2024 London Declaration version of the standard:

  • BS EN ISO 29001:2020   
  • BS EN ISO 41001:2018   
  • BS EN ISO 22301:2019   
  • BS EN ISO 19443:2022   
  • BS EN ISO 37101:2022   
  • BS EN ISO 22000:2018   
  • BS EN ISO 34101-1:2020   
  • BS EN ISO 15378:2017   
  • BS EN ISO 9001:2015   
  • BS EN ISO 14001:2015   
  • BS EN ISO 45001:2023 
  • BS EN ISO/IEC 27001:2023
  • BS EN ISO 50001:2018

If you’re eligible for the revised 2024 London Declaration version, we will be in touch as soon as possible. For further information and any questions you may have, please contact cservices@bsigroup.com.

What is this standard about?

It clarifies what facilities management (FM) is and provides help with implementing a high quality facilities management regime that’s fit for purpose. As the newest in ISO’s important stable of management standards, this standard is likely to achieve global reach and influence.

Who is this standard for?

It’s for use by any organization, regardless of sector, size, nature or location that wants to:

  • Establish, implement, maintain and improve an integrated facilities management system
  • Assure itself that it’s conforming with a stated management policy

Demonstrate that it conforms with this standard by:

  • Making a self-determination and self-declaration
  • Seeking confirmation from parties with an interest in the organization, such as customers
  • Seeking confirmation of its self-declaration by a party external to the organization
  • Seeking certification/registration of its facilities management system from an accredited third party certification body

The standard can be applied to both insourced and outsourced service provision of facility management.

Why should you use this standard?

This is the most important facilities management standard produced to date, because it defines and clarifies, globally, what facilities management is, so that companies tendering for FM services and those providing the services will all have the same understanding. 

It specifies what’s needed to plan, establish, implement, operate, monitor, review, maintain and provide a documented integrated FM system within the context of managing an organization’s operational activities and risks.

It will help any organization demonstrate that it has a robust process for designing, managing and improving an integrated FM system. Annex A supplies guidance on how the standard should be used, including examples of best practice and strategy options.

This standard is set to become a benchmark standard and a pre-requisite for tendering purposes.