BS EN 15221-2:2006 Facility management. Guidance on how to prepare facility management agreements
BS EN 15221-2 provides guidance on the preparation of agreements for Facility Management work.
BS EN 15221-2 is applicable to:
- Facility Management agreements for both public and private European Union cross-border as well as domestic, client/Facility Management service provider relationships
- Full range of facility services
- Both types of Facility Management service providers (internal and external)
- All types of working environments (e.g. industrial, commercial, administration, military, health etc.).
BS EN 15221-2 is applicable to services that are primarily characterised by the following properties:
- Business to business services
- Managed by the Facility Management service provider
- Recurring type operations greater than a one year duration
- Performance oriented
- Prices or mechanisms to determine prices for services, which are closely linked to performance.
BS EN 15221-2 is primarily written for Facility Management agreements between a client and an external Facility Management service provider. However, a large part of this standard can be applied to cases where the Facility management service provider is an internal entity within the client's organisation and be very helpful to set up an approach based on Services Level Agreements (SLA).
BS EN 15221-2 does not replace any specialized standards related to services within the scope of the Facility Management agreement. Applicable standards should be followed.
Contents for BS EN 15221-2 includes:
Scope
Normative references
Terms and definitions
Primary activities
Different types of Facility Management agreements
Introduction
Organisational needs
Investments strategy and ownership
Price and rate mechanisms
Performance based payments
Main characteristics of Facility Management agreements
Preparation time and resources
Mutuality and benefits
Strategic objectives
Necessary components of the Facility Management agreement
Considerations for preparing the Facility Management agreement
Preparation and implementation of Facility Management agreements
Preparation of Facility Management agreements
Implementation of Facility Management agreements
Facility Management agreement structure
General clauses structure and content
Service Level Agreement structure and content
Public procurement legislation
This European Standard is one of the series BS EN 15221 "Facility Management" which consists of the following parts:
- Part 1: Terms and definitions
- Part 2: Guidance on how to prepare Facility Management agreements
- Part 3: Guidance on quality in Facility Management
- Part 4: Taxonomy, Classification and Structures in Facility Management
- Part 5: Guidance on Facility Management processes
- Part 6: Area and Space Measurement in Facility Management
- Part 7: Performance Benchmarking