What is ISO 41014 about?
The ISO 41014 standard refers to the demand organization and to the organization responsible for FM and facility services. A distinction is necessary because of the variable nature in which FM is organized and where facility services are delivered through personnel within the demand organization, through external service providers or a combination of the two.
The guidance in ISO 41014 applies principally to the organization responsible for FM. In situations where there is presently no formal FM organization, a person (or body) should be appointed to take an active role in developing the strategy for FM.
Who is ISO 41014 for?
ISO 41014 on the development of financial management strategy is useful for:
- Building owners and their advisors
- Facilities management professionals
- Facilities management service providers
- Facilities management product organizations
- Facilities managers in organizations of any size include those with multi-site estates
Why should you use ISO 41014?
Facility management (FM) integrates multiple disciplines in order to have an influence on the efficiency and productivity of economies of societies, communities and organizations, as well as the manner in which individuals interact with the built environment. FM affects the safety, well-being and quality of life of much of the world’s societies and population through the services it manages and delivers.
ISO 41014 is intended to fill a gap in the current provision of guidance to enable the most appropriate approach to FM and facility services to be determined. The aim is to promote awareness, competence development and expertise by providing strategic advice on the decisions affecting the management of facilities and/or the delivery of facility services.
The benefits of using ISO 41014 on developing of financial management include:
- Improved understanding of the demand organization’s objectives, needs and constraints and an appropriate approach to FM and facility services
- Reduced likelihood of a disconnect between the demand organization’s objectives and needs and the means to support the alignment between FM requirements and the demand organization’s core business activities
- Improved efficiency in the management of FM in general and in the delivery of facility services
- Consistent management practices from a methodology for developing a strategy for FM that is transparent, reproducible and measurable
- A baseline for measuring improvement in the operational effectiveness of FM and its contribution to the core business of the demand organization
- Contribution to the cost-efficiency of the demand organization and, where applicable, its competitiveness
- Contribution to sustainability through the more efficient use of scarce resources