What is ISO 9241-920 - Tactile and haptic interaction guidelines about?
ISO 9241 series discusses standards for human-system interaction ergonomics. ISO 9241-920 provides guidance on tactile and haptic interactions.
Tactile and haptic interactions are becoming important as candidate interaction modalities in computer systems such as special-purpose computing environments (e.g. simulation) and in assistive technologies. ISO 9241-920 gives recommendations for tactile and haptic hardware and software interactions.
ISO 9241-920 provides guidance on the design and evaluation of hardware, software, and combinations of hardware and software interactions, including:
- The design and use of tactile and haptic inputs, outputs, and combinations of inputs and outputs, with general guidance on their design/use as well as on designing/using combinations of tactile and haptic interactions for use in combination with other modalities or as the exclusive mode of interaction
- The tactile/haptic encoding of information, including textual data, graphical data and controls
- The design of tactile and haptic objects
- The layout of tactile and haptic space, and interaction techniques
Note: ISO 9241-920 does not provide recommendations specific to Braille, but can apply to interactions that make use of Braille.
Who is ISO 9241-920 - Tactile and haptic interaction guidelines for?
ISO 9241-920 on tactile and haptic interaction guidelines is useful for:
- Software engineers/developers
- IT industry/firms
- Research team involving haptic and tactile interactions
- UI / UX designers who need guidance on aspects of tactile and haptic interactions
- Quality control personnel
Why should you use ISO 9241-920 - Tactile and haptic interaction guidelines?
A lack of ergonomic standards could result in systems being developed without sufficient concern for either ergonomics or interoperability, leading to serious ergonomic difficulties for users of multiple, incompatible or conflicting tactile and haptic devices or applications.
ISO 9241-920 provides you with ergonomics recommendations for tactile and haptic hardware and software interactions, including guidance related to the design and evaluation of hardware, software, and combinations of hardware and software interactions.
ISO 9241-920 is applicable to the controls of a virtual workspace, but they can also be applied to an entirely virtual environment consistent, in as far as possible, with the simulation requirements.
ISO 9241-920 provides you with contextual information to help the user to understand the meaning of the tactile and haptic perception and the environment or program. ISO 9241-920 also provides you with accessible information on tactile and haptic elements.
ISO 9241-920 gives high-level guidance on the tactile and haptic encoding of information and guidance on specific tactile and haptic attributes for encoding information.