Environmental management. Environmental communication. Guidelines and examples

Environmental management. Environmental communication. Guidelines and examples

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What is ISO 14063 about?  

ISO 14063 discusses environmental management. ISO 14063 gives you guidelines for general principles, policy, strategy, and activities relating to both internal and external environmental communication.  

ISO 14063 uses proven and well-established approaches for communication, and adapts them to environmental communication. Since every organization has an impact on the environment, ISO 14063 is applicable to all organizations. Even if you don’t yet have an environmental management system in place, you could nevertheless use ISO 14063 to make a start.  

Who is ISO 14063 for? 

ISO 14063 on environmental communication is useful for all organizations, regardless of type, size, location, and complexity: 

  • All organizations 
  • Environmental management teams 
  • Environmental consultants and specialists 

Why should you use ISO 14063? 

Environmental communication is the process of sharing information to build trust, credibility, and partnerships, to raise awareness, and to use in decision-making. The processes used and the content of environmental communication varies with your objectives and circumstances; and can be built on substantive information. 

ISO 14063 provides guidelines to organizations on environment communication. To ensure successful communication processes, it is important for you to consider yourself a responsible partner within society and to address the environmental expectations of interested parties. 

This can lead to knowledge being gained by both sides and can influence opinions and perceptions. When properly done, any particular approach can be successful and satisfy the needs of the organization and interested parties. Understanding the communication pattern/behaviour of each interested party (or target group) can be important in environmental communications. 

What’s changed since the last update?  

BS EN ISO 14063:2020 supersedes EN ISO 14063:2010. 

The main changes compared with the previous version are as follows: 

  • The definition for environmental communication objective (3.7) has been changed to be harmonized with definition of objective in ISO 14001:2015 
  • References to social media have been included 
  • Table A.1 has been updated to reflect revised standards