What is ISO/IEC TS 17021-11-Requirements for audit and certification management system about?
ISO/IEC TS 17021-11 discusses requirements for audit and certification management system. ISO/IEC TS 17021-11 is an international standard that focuses on conformity assessments and requirements for bodies providing audit and certification.
ISO/IEC TS 17021-11 specifies additional competence requirements for personnel involved in the audit and certification process of facility management (FM) management system and complements the requirements.
Who is ISO/IEC TS 17021-11- Requirements for audit and certification management system for?
ISO/IEC TS 17021-11 on requirements for audit and certification management system is useful for:
- Internal and external auditors
- Management board members
- Head of auditors and certification
Why should you use ISO/IEC TS 17021-11- Requirements for audit and certification management system?
Facility management (FM) integrates multiple disciplines to influence the efficiency, productivity and economies of societies, communities, and organizations, as well as on the way individuals interact with the built environment. FM affects the health, well-being, and quality of life of much of the world’s societies and populations through the services it manages and delivers. ISO/IEC TS 17021-11 sets out a coherent framework to enable FM to develop its purposes and vision. Personnel certifying the management system for FM need to have generic competencies as well as specific management system competencies.
ISO/IEC TS 17021-11 provides an overview of the knowledge required for auditing and certification of FM management systems. It refers to the specific competence requirements.
ISO/IEC TS 17021-11 intended that all auditors possess the generic competencies as well as the specific competencies described. Certification bodies will need to identify the specific audit team competence needed for the scope of each audit.