What is ISO TS 17021-12 about?
ISO TS 17021-12 is the 12th part of the multi-series standard that lays out competence requirements for auditing and certification of collaborative business relationship management systems that enables the development of a consistent uniform approach to audit and certification management systems.
ISO TS 17021-12 specifies additional competence requirements for personnel involved in the audit and certification process of collaborative business relationship management systems (CBRMS).
Who is ISO TS 17021-12 for?
ISO TS 17021-12 on auditing and certification collaborative business relationship management systems applies to:
- Internal and external auditors
- Management board members
- Certification bodies
- Administration management
Why should you use ISO TS 17021-12?
Certification bodies have a responsibility to interested parties, including their clients and the customers of the organizations whose management systems are certified, to ensure that only those auditors who demonstrate the relevant competence may conduct a collaborative business relationship management system (CBRMS) audit.
ISO TS 17021-12 provides you information on certification bodies to identify the specific audit team competence necessary for the scope of each CBRMS audit. When developing the competence criteria, certification bodies recognize the importance of the number and maturity of relationships, together with the complexity of the arrangements and the iterative nature of the requirements throughout the lifecycle of the relationships.
ISO TS 17021-12 is applicable for auditing and certification of a CBRMS. The aim of ISO TS 17021-12:
- Establish a consistent approach to certification body assessments
- Provide common perspective to the rigour of assessment activities to ensure assessed management systems support
- Identify the collaborative ethos which underpins the requirements of ISO 4001, thereby providing major client organizations and industry at large with the opportunity to recognize a validated common approach and the integrity of the certification process.
Guidance in ISO TS 17021-12 enables you to ensure the competence of audit teams by providing a framework for effective business relationship management to reduce risk profiles, improve efficiencies and performance through collaborative efforts.