Collaborative business relationship management. Guidelines for large organizations seeking collaboration with micro, small and medium-sized enterprises (MSMEs)

Collaborative business relationship management. Guidelines for large organizations seeking collaboration with micro, small and medium-sized enterprises (MSMEs)

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What is ISO 44004 about?

ISO 44004 discusses collaborative business relationship management. This international standard promotes progressive collaboration between large corporations and MSME industries that is beneficial for both parties. ISO 44004 gives guidance for large organizations seeking to engage micro, small, and medium-sized enterprises (MSMEs) within their collaborative relationship programmes.

ISO 44004 uses the 12 collaborative relationship management principles given in ISO 44001.

Who is ISO 44004 for?

ISO 44004 on collaborative business relationship management is beneficial for:

  • Any organization irrespective of its scale or size
  • Proprietors of MSME organizations
  • Top-level management members
  • Relations managers
  • Project managers
  • Operations managers
  • Quality managers

Why should you use ISO 44004?

In an increasingly digital world, face to face communication has taken a bit of a back seat. Collaboration creates an opportunity for real-time discussion and working together to brainstorm solutions is a faster way to solve common problems.

The aim of ISO 44004 is to establish guidelines for how large organizations can adjust their approach when collaborating with MSMEs. ISO 44004 is based on the principles for successful collaborative business relationship management. Also provides guidelines to MSMEs on how to adopt the same principles.

The principles for collaborative business in ISO 44004 help both the parties involved to initiate, maintain and terminate the business collaboration in an orderly manner.